Your Foundation for Enterprise-wide Collaboration


Company Profile

Avaya enables the mission critical, real-time communication applications of the world’s most important operations. As the global leader in delivering superior communications experiences, Avaya provides the most complete portfolio of software and services for contact center and unified communications with integrated, secure networking — offered on premises, in the cloud, or a hybrid. resources, provide improved customer service, and keep mobile employees accessible.

  • Provides a hybrid PBX with TDM and IP telephony and trunk support.
  • Provides IP routing, switching and firewall protection, between LAN and WAN (LAN2).
  • In addition to basic telephony services and voicemail, IP Office offers both hard phone and soft phone options.
  • Includes a robust set of tools for administration (Manager), call tracking (SMDR), and system monitoring and diagnostics (System Status Application).
  • Available editions: Basic, Essential, Preferred, Server, Server Select, Server with Virtualized Software, Server/Sever Select hosted in the Cloud.

Aura Platform

Avaya Aura® Platform is Avaya's core communications platform delivering company-wide, people-centric collaboration and supporting full unified communications and contact center solutions for midsize to large enterprises. Leveraging a revolutionary SIP architecture, Avaya Aura Platform simplifies complex communications networks, reduces infrastructure costs, and quickly delivers voice, video, messaging, presence, and Web applications to users in every location.

  • Avaya Aura Platform comprises: Communication Manager, Session Manager, Session Border Controller for Enterprise, System Manager, Messaging, Communication Manager Messaging, Application Enablement Services (AE Services) and the Presence Services Snap-in.
  • Avaya Aura Platform can be deployed on Avaya's designated Common Server platforms, as a virtualized solution, as a Collaboration Pod or as the Avaya Aura Solution for Midsize Enterprise.
  • Avaya Aura's collaboration, unified communications and contact center capabilities can be accessed by third party solutions via a rich set of standards-based APIs and Web services provided by Avaya Breeze™, Avaya Snap-ins and Avaya Aura Application Enablement Services.

Today’s digital world requires some form of communications enablement, and no other company is better positioned to do this than Avaya.

For more information, please visit www.avaya.com.

Products & Solutions

IP Office is Avaya's global midsize solution for enterprises, supporting up to 3,000 users at a single location with IP Office Select editions. For businesses with multiple locations, IP Office provides a powerful set of tools to help streamline operations, centralize management, and reduce total cost of ownership for converged networks. Using industry standards, IP Office enables companies to share

The Avaya DevConnect Program

The Avaya DevConnect Program enables, supports and extends the market reach of application developers and technology companies to offer Avaya customers end-to-end solutions that address their business challenges. Thousands of companies from around the world are program members, including hardware and software developers, system integrators, telecommunications service providers and Avaya customers. These companies and individuals offer products and solutions that complement and extend the value of Avaya investments, creating a diverse range of solution capabilities for Avaya customers.

Funktel is a DevConnect Partner of Avaya and can be found at the Avaya DevConnect Marketplace.